We’re not your typical phone providers in Nashville. First, we’re passionate about this phone systems stuff. Seriously. We’re in the business because we love phones. We’re honest, reachable, smart, and just altogether awesome. We have a no BS policy – and that includes no pointing fingers at the other guy – so call us when you need a straight solution to help you take advantage of today’s unified communications technology in Nashville.
Have you ever met a guy that took his passion and turned into a nearly $2 million business? Matt Lloyd loves all things phones. Yes. You read that right. Phones. Matt is like the Bubba Gump of phones.
“You’ve got rotary phones, VIOP phones, pay phones, mobile phones….”
You get the picture.
He collects vintage phones, has worked in the phone industry his entire career and he even has a phone tattoo on his right arm.
No, I did not make that last part up.
This phone-loving guy started Magic Apple Technology in 2008 and quickly grew it to Nashville’s leading phone provider for businesses. He did this hand-in-hand with his business partner, Jeremy, and wife/best friend/mother of his two kids Holly.
What is Matt’s secret for success? “I have a stubborn need to see things done the right way. I can see an issue from our customer’s perspective and strive to make our vision as close to that as possible.”
Not bad for a History major.
If the phones thing doesn’t impress you, he can quote almost every line from every Austin Powers movie.
Jeremy is the Apple behind Magic Apple Technology. The lifelong Tennessee resident grew up on a farm in a small town north of Nashville. That farm actually happens to be part of the Bell Witch story, but that’s a conversation for another day.
Jeremy is a resident Asterisk expert and leads customer service, support, installation, configuration, training and maintenance of our asterisk phone systems. That is, when he’s not developing new technology products or working on overall direction for the company.
He may have a quiet, unassuming manner but make no mistake, Jeremy gets stuff done. Talk to him for two minutes and you’ll quickly see his confidence and love for Magic Apple and the product that they deliver.
“We pride ourselves in delivering excellent service to our customers. I spend a great deal of time reading and learning more about phones. I truly love working with phones. We spend a lot of time educating the customer on best practices, setting expectations and delivery on the things we said we could provide.”
He’s got the credentials to back all of this up. After majoring in Computer Science at Austin Peay (Let’s go Peay!), he spent eight years working in telecommunications before opening up Magic Apple Technology with Matt Lloyd.
If he’s not at work, you might find Jeremy at the Preds game with his wife and two young kids.
One of the original three who started Magic Apple, this southern gal knows all of the ins and outs of our business. And where the bodies are buried. Oops, did I just say that?
She keeps track of our dollars and cents and handles all of our HR. This basically means don’t make Holly mad.
Speaking of bodies, when she was a little girl, her grandpa transported her granny in her coffin in the back of a borrowed station wagon from Mobile, Alabama all the way to Marion, North Carolina. They may have saved the cost of flying her body, but Holly’s memories of riding with her grandma’s body in the back seat? Priceless. Side note: Holly’s will states that she has opted to be cremated.
Colleagues describe Holly as fun, loving, and wicked smart. Holly’s got Southern charm and she knows how to use it. She loves working with our clients and winning them over with her dazzling personality.
Holly is married to Magic Apple CEO and co-founder Matt. For fun, you can find her laughing with her husband, two kids, and one-eyed rescue dog. Laughing’s her favorite. But not at the dog. She can’t help that she only has one eye.
Magic Apple is what gets Steve out of bed in the morning. Yes, he has a beautiful family, but really it’s all about the Apple.
As general manager, his motto is an oldie but a goodie: treat the customer how you’d want to be treated. Simple as that.
Steve keeps the ole Magic Apple ship sailing smoothly by overseeing day-to-day operations of all technicians, making sales call and responding to incoming customer calls. He’s also the guy you’ll deal with when you need a quote or new estimate.
Steve has worked in telecommunications for more than 37 years. How’s that for experience?
And he’s resilient. Steve was once run over by a car and lived to tell about it.
Outside of work, Steve can give a mean Hambone performance.
Nick is all about the details. His attention to the little things is what makes him such a great support tech.
His favorite clients give him candy and hugs to show their appreciation, so he must be doing something right.
That ONE time he wasn’t about the details? He got his hotel room confused and ended up in the wrong one. In the middle of the night, a group of people came in and yelled “surprise!” Oops.
When he’s not rescuing customers from tech perils, you’ll catch Nick playing Frisbee golf at the park or dropping a line in the lake.
His favorite quote is “skin that smoke wagon and see what happens.”
Nick’s a lifer at Magic Apple. He promised to be here until the wheels fall off.
Buckle up and enjoy the ride, Nick.